Windscreen Replacement

Windscreen Replacement FAQs

Front Windscreen FAQs

Do you use Original Equipment (OE) branded glass?

We use OEM-Quality, OEE-certified glass from the same manufacturers that supply vehicle factories (such as Pilkington and Saint-Gobain). This glass meets all the safety and technical standards of your original windscreen—the only difference is the Original Equipment (OE) logo stamp.

We can also assist with an OE (branded) quote through the dealership, but our online prices default to OEM/OEE options.

What is ADAS

ADAS stands for Advanced Driver-Assistance Systems. These are technologies integrated into modern vehicles to enhance safety and comfort. They help drivers by alerting them to potential dangers and, when necessary, activating safeguards or temporarily taking control of the vehicle.

Examples of ADAS include adaptive cruise control, autonomous emergency braking, lane departure warning, and road sign recognition, among many others.

What is ADAS windscreen calibration?

ADAS windscreen calibration ensures the cameras and sensors related to the windscreen work correctly after a replacement. We calibrate all types of equipment to restore manufacturer-specified performance and safety.

Some ADAS functions require special conditions to calibrate in line with the manufacturer’s recommendations (for example, specific targets, lighting, road markings, or speeds).

For these cases, you may need to visit the nearest workshop to ensure precise alignment of the new windscreen and correct calibration of the system.

What causes cracks in windscreens to spread?

Temperature changes are the most common reason for windscreen cracks to spread. A contaminated windscreen crack or stone chip (one filled with liquid) is especially prone to spreading when exposed to temperature fluctuations.

Cracks can also spread due to vibrations from driving on rough roads. Any pressure applied to the inside of the windscreen, particularly near the damaged area, can also cause the crack to extend.

Always place a clear sticker or tape over the damaged area to keep it dry and clean until you can have it repaired or replaced. Doing so increases the likelihood of a successful windscreen repair.

Finally, if you notice any damage to your windscreen, it’s important to arrange a repair as soon as possible to prevent further cracking.

How long does a windscreen fitting usually take?

Most windscreen replacements take approximately one hour to complete. However, if your vehicle is equipped with advanced driver assistance systems (ADAS), the technician will require additional time to recalibrate the cameras and sensors — typically an extra 30–60 minutes.

After installation, your vehicle must remain stationary for at least 30 minutes to allow the adhesive to cure properly. This waiting period applies to all bonded glass replacements, including windscreens, rear windows, and fixed side windows.

Rest assured, our technicians won’t leave until your replacement is complete and your vehicle is ready to drive safely.

How do you replace a damaged windscreen?

The process of replacing a damaged windscreen involves several precise steps to ensure safety and quality:

1. The entire old windscreen is carefully cut free.
2. Old adhesive is removed from the car frame.
3. Primer is applied to the frame to ensure proper bonding.
4. New adhesive is applied to the frame or directly onto the windscreen.
5. The new windscreen is fitted with high precision and securely positioned.
6. Calibration of the ADAS systems (if equipped) is performed to restore full functionality.

Not only do we provide a high-quality product and professional installation, but we also dispose of your old windscreen responsibly.

Does my windscreen have a rain sensor?

Many modern cars are equipped with a rain sensor, which automatically activates the wipers when it detects water on the windscreen. If you are unsure if you have one, do not worry!

When you select your vehicle make and model on our website form, we’ll ask you about a rain sensor if it’s applicable to your windscreen. We’ll also provide an illustrative guide to help you determine this if you’re still unsure.

How do I know if my windscreen has a camera?

What is an ADAS camera?

An ADAS camera (Advanced Driver-Assistance System camera) is a visible camera unit mounted behind or near the rear-view mirror on your windscreen. It plays a crucial role in operating various safety and driver assistance systems in your vehicle.

These systems can include lane departure warning, traffic sign recognition, adaptive cruise control, and emergency braking — all of which rely on accurate visual data from the camera to function properly.

What is acoustic glass, and how can I tell if my car has it?

Acoustic glass is a type of laminated car glass designed to reduce noise from wind, traffic, and the environment, creating a quieter and more comfortable driving experience. It’s commonly fitted to mid- and high-end vehicles for improved cabin insulation.

To check if your vehicle has acoustic glass, look for the word “Acoustic” printed or etched in one of the corners of the glass — typically near the manufacturer’s logo or glass markings.

If you’re unsure or can’t find the marking, don’t worry. When you enter your vehicle details during booking, our system and technicians will verify whether your car is equipped with acoustic glass to ensure the correct replacement is ordered.

How do I know if my car has heated glass?

Generally, you can see thin orange wires embedded in the rear windscreen — these are the heating elements. On the front windscreen, the wires are usually much finer and less visible. In most cases, you’ll also find a button on your dashboard or instrument panel to activate the heated windscreen.

When you go through our booking flow, you’ll find a simple visual guide that helps you confirm whether your car model has a heated windscreen or not.

What is a coated windscreen?

You can identify a solar-coated windscreen by its distinctive purple-like shade. Premium vehicle models such as Audi, Mercedes, or Tesla often feature solar-coated windscreens for enhanced cabin comfort.

An alternative to solar coating is a coated windscreen, which includes an additional plastic layer designed to improve heat reflection and reduce interior temperature.

How does rust affect a windscreen installation?

Rust or corrosion around the windscreen frame can affect how securely a new windscreen is fitted. One of the main causes of corrosion comes from a previous improper installation — particularly when the windscreen has already been replaced once before. You can often tell if your windscreen has been replaced previously if it no longer displays your car brand’s logo on the bottom left or right corner of the glass.

Additionally, a stone chip or damage near the windscreen frame that’s left untreated can allow moisture to penetrate and cause corrosion to spread into the areas that hold the windscreen in place.

Our technician will always clean and prepare the affected area to the best possible condition before fitting the new glass. However, for obvious reasons, our two-year warranty does not apply in this scenario, as a lasting result cannot be guaranteed.

The technician will document the corrosion and inform you that the warranty will be voided before proceeding with the installation.

How much does a windscreen replacement cost?

The cost of a windscreen replacement depends on several attributes of your current glass. Additional features such as colour tint, heated glass, rain sensor, front camera, lane assist, and heads-up display can increase the price.

For an exact price, please complete the booking form with your vehicle details and answer any feature-specific questions related to your model.