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Car Glass and windscreen replacement FAQ

Everything you need to know about car glass and windscreen replacement. Please contact us if you have any questions.

windscreen replacement faq
You can choose to bring your car into any of our centres nationwide or opt to use our free mobile service, where we come to you! Our mobile service is on offer all year round, and we’ll come to any location on the mainland or one connected to the mainland by bridge. Please note that in the event of rain, we must be able to work on the vehicle undercover, as you cannot install new car glass in wet conditions.
The cost of a depends on the different attributes it may have such as a rain sensor or lane assist via a camera etc. Please fill out the details above and you will find the exact price of your .
The cost of a all depends on the different attributes it may have such as a rain sensor or lane assist via a camera etc. Please fill out the details above and you will find the exact price of your .
The most common reason for a spreading crack is a change in temperature. If you have any damage to your windscreen, it’s important to get it repaired as soon as possible. Cracks also spread in relation to their position and any jarring or bumping of the car along rough roads. Any pressure on the inside of the windscreen, especially near the damage, will also cause it to spread. Finally, a crack that is contaminated (for instance, one filled with liquid) is also likely to spread. Place a sticker or tape over the damage to keep it dry and clean until you can get it repaired or replaced.
A windscreen cannot have a chip larger than 1 cm in the driver’s line of sight to pass the MOT. A chip or crack larger than 4 cm anywhere on the windscreen will almost certainly result in a failed MOT.
No! That would be unfair. :)
Yes, our technician will alert you 30 minutes before he or she is due to arrive. You’ll also get a phone call the day of the car glass replacement to confirm your time slot.
We have three options on payment

1. Insurance pay 2. You pay 3. Fleet conditions

Insurance
Got insurance coverage on your windscreen? You need to pay the replacement online and then claim the expense with your insurance company

You pay
Cash is not accepted for our technicians safety we therefor only accept secure payment online during order creation.

Fleet
To become a fleet costumer you need a special agreement. get in touch with us, so our support can help you out in best possible way.
The main cause of corrosion is a previous windshield install that was done improperly. It's therefor important for installers to clean and prepare before putting the glass in.
We calibrate all types of equipment. Some equipment needs special conditions to calibrate and therefore it might be necessary for you to drive to the nearest workshop to get your car adjusted with the new windscreen.
Normally we replace and repair windscreens at your location ei at the parking lot or garage where your vehicle is located. We have some workshops at different locations throughout the UK. when entering your address you can see workshops near you.
A windscreen chip or crack usually takes 15 minutes to repair.
ADAS is an acronym for advanced driver-assistance systems. ADAS have been developed to enhance vehicle safety and offer greater comfort. This system does this by alerting the driver to potential problems and when necessary, activating safeguards that take over control of the vehicle. ADAS include features such as adaptive cruise control, assisted braking lanes departure, and road sign recognition.
If it rains during replacement, then we will find a new day with you. unless you have a garage etc.
Most times you can only see a chip repair if you really look for it. However very occasionally a shade or matte stain is left behind.
Our Mobile service is available for ALL car glass! Our technicians will come to your location to replace the glass you require.
The price of a windscreen depends on the make, age of your vehicle and the equipment that is required to replace the glass. Visit our website ukcarglass.co.uk to quickly find the exact price for the glass you need! ARE YOU INSURED? If you have insurance that covers all or part of the windscreen replacement, you don’t need to contact your insurance company – you can quickly and easily book a glass replacement time online and we will liaise with your insurance company for you! NOTE: YOUR INSURANCE COMPANY WILL NORMALLY REQUIRE YOU TO PAY THE EXCESS AMOUNT ON YOUR POLICY.
Is your windscreen cracked, hit by stone or is it scratched and your vision is reduced? Then you should have a new windscreen. But chip´s and some cracks in the windscreen can be repaired.
With UK Car Glass you get one of the leading windscreen repair and replacement services in the United Kingdom. We’ll replace your windscreen at a time and place of your choosing.
Save on windscreen replacement at a location of your choice. We all wish to save money when possible but it must not compromise quality, safety and service. Sometimes it’s is not the case of saving but as simple as a bad quality product. We deliver the same service and quality as any other authorized workshops and we guarantee that we are at least as good better at installing your new windscreen. Our biggest strength is that “windscreen replacement” is all we do and focus on. You will therefore get a expert windscreen replacement technician at your address that removes your damaged windscreen and replace it with a shiny new windscreen at a price advantage compared to physical workshops.
Normally you can find the brand (or make) of your car by looking for the logo pasted to the front or back of the car. Some brands also write out their name alongside the logo.
Yes. It’s easy to pick the car window you want when you fill in the website form. We’ve also made it easy for you to find out which is the right or best windscreen for your car. You start the step-by-step by inputting your car’s brand and model.
When you go through our booking flow, you’ll find a guide that will make it clear if your car model has a heated windscreen or not.
When you go through our booking flow, you’ll find a guide that will make it clear if your car model has a heated windscreen or not.
Did you know that 90% of all windscreens have a green colour tone? If your front windscreen has a colour tone, then so do your side windows. The fastest way to check for colour tone is to hold a white piece of paper against a side window. The paper will take a slight green or blue hue if the window has a colour tone.
Of course. You’ll have the option to choose the windscreen replacement you want after responding to the questions on the website. These questions help us to determine if you have anything like special electronics that we’ll need to remove and reinstall when we replace your windscreen.
The quality of our windscreens is set by our supplier. Our supplier manufactures and buys windscreens made by original equipment manufacturers (OEM) but that are used on the aftermarket. What this means is that the windscreens we use are often the same quality as OEM windscreens, they just don’t have the car brand’s logo printed on them.
Car glass has to be completely dry when being replaced. However, this does not mean all hope is lost if it’s raining. Most car glass replacements can take place as long as there’s a covered area where the technician can perform the replacement.
We need just two things from you: a key (or access) to your car, and a little space around the car in which our technician can move.
Do you need a windscreen replacement? The good news is that it’s extremely easy to replace a windscreen or other car glass, and we do it at a fair price. Our website form asks you to provide the following info: your licence plate number; the car glass you need replacing (for instance, your windscreen); and the make, model and year of the car. You’re also asked to give the location where you’d like us to come and a date that suits you. Then sit back and enjoy the magic! Our technician will call you the morning of the glass replacement to confirm a two-hour time slot with you. They will call again half an hour before arrival.
When it’s raining or there’s strong wind, we need some cover over the vehicle in order to complete a car glass replacement. If you need to change your appointment for any other reason, please let us know in good time so that we can reschedule the car glass replacement for you.
We always do a parts check before installing the new glass. Please follow the guidelines on our website carefully to ensure we come with the correct glass. Please don’t hesitate to call us either if you have a concern, you’d like help with.
Do not worry! When you provide the make and model on your car on our website form, we’ll ask you about a rain sensor if appropriate. We’ll also provide a guide that helps you to determine this if you’re still unsure.
You’re welcome to bring your car into a UK Car Glass centre, but why not make use of our mobile service at no extra cost? We can come to your home, your office, the beach or the tennis court car park – whenever/ wherever suits you! All you need to do is loan us the car key and we will take care of the rest!
We offer a two-year warranty on all car glass replacements. We also give a warranty on the installation of the car glass. Just let us know if anything hasn’t gone the way you wanted, and we’ll come out to repair or replace it as soon as possible.
To book a windscreen replacement with us, please fill in the form on the website and enter your card details. Note, however, that your card will only be charged after we’ve installed your windscreen replacement. Until then, the funds are only temporarily reserved.
Can I see if my car has a color tone? Yes and 90% of all windscreens have a green color tone. If your front windscreen has a colortone then your side windows has as well. Please do the following: 1. Roll down the side window halfway 2. Place a half-page of white paper behind the side window 3. Look for a color tone through the side window where the paper is If you notice the paper is green or blue then you have the same tone in your front and rear windscreen
Yes! A windscreen is crucial to the driver's visibility, so the MOT takes the state of your windscreen into consideration. Scratches and other damage to the windscreen can result in a failed MOT. It's important to have any windscreen cracks or chips repaired before your MOT assessment.
We ask for a two-hour slot for your car glass replacement, although it usually doesn’t take us that long. Our technicians will call you on the day of the replacement to confirm your time slot with you. Please fill in the form at the top of the home page to find a date and time that suit you.
If you use our mobile service, we’ll arrive at the given address between 8 am and 5 pm on the day given to you in your booking. You’ll receive a call 30 minutes before we arrive. Our technicians typically need just one hour (or less) to complete the car glass replacement. Please note that the car MUST be left stationary for at least 30 minutes after the glass replacement. If you bring the car to a UK Car Glass centre, our technicians aim to complete the glass replacement that same day. You will receive a call from us by 5pm advising you of a time to collect the vehicle by.
If you book a time to your work address but start work at 10 am. Or if you have a meeting in the middle of the day then include this in the "Notes" field once you enter the Billing Information
Yes! There are never any hidden or extra charges when you order a glass replacement from UK Car Glass. The quote you receive is what you’ll pay. Note that if there’s a price error on the website, we’ll call to inform you of this and you can then choose to accept the new offer or cancel it, no fee attached.
You can phone us on 020 32 907873 or email us at info@ukcarglass.co.uk
Our replacements take place between 9am and 5pm. The technician will provide you with a 2 hour time slot on the day. Please reach out to us if you require a specific appointment outside of our normal working hours.
Sorry!
It is not possible for us to bill your insurance company directly on your behalf.

We are nevertheless very happy to help you if you wish to book, pay and then claim it from your insurer.
Only in very rare cases would we ask you to waste time to come to us. Driving back and forth to a workshop is not exactly something anyone enjoys. We will like to end this for you. At UK car glass we respect your time and believe you should spend it on things you enjoy. That is why we will make sure to come to your preferred location when replacing your new windscreen. We make sure to refit all your standard equipment such as the rearview mirror into your new windscreen. Easy and Simple way to save time and money when it is time to replace the windscreen.
We have a free of charge cancellation policy until the day before your appointment. If you choose to cancel for any reason beside any error we may have made then we charge a £68 cancellation fee as we would already have done your parts check, ordered the glass and had a technician pick it up from a supplier.
Most insurance policies allow you to have your windscreen replaced and don't count this as an insurance claim, all you are required to pay is the excess. To confirm the exact price you will pay just check the excess amount on your policy.
All of our glass comes from the same manufacturers who supply glass to the car factories. Therefore, our glass replacements meet all the original equipment (OE) requirements. The only difference to the glass we use is that it doesn’t bear the stamp of the car brand. So with us you get the same high-quality glass that you would at an authorised car repair shop.
A chip can be repaired if it’s smaller than a pound coin and at least 5 cm away from the edge of the windscreen. If you’re uncertain about whether or not your window can be repaired, please visit one of our departments, where we’ll conduct a free review of your windscreen or simply send us an image on WhatsApp or email.
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Mini Mini Cooper 2012 Rear Window Replacement
£349.52
Northcamp
Mini Mini Cooper | Mini Rear Window Replacement
Toyota Hi Ace 2003 Front Passenger Side Window Replacement
£246.93
Gaywood
Toyota Hi Ace | Toyota Front Passenger Side Window Replacement
Toyota Yaris 2005 Front Windscreen Replacement
£342.33
Rayleigh
Toyota Yaris | Toyota Front Windscreen Replacement
Vauxhall Movano 2004 Front Windscreen Replacement
£315.94
Oxford
Vauxhall Movano | Vauxhall Front Windscreen Replacement
Vauxhall Astra 2013 Rear Passenger Side Window Replacement
£232.28
Bolton
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Renault Clio 2014 Front Windscreen Replacement
£261.30
Farnworth
Renault Clio | Renault Front Windscreen Replacement
Kia Rio Front Windscreen Replacement
£350.35
Lostock
Kia Rio | Kia Front Windscreen Replacement
BMW 3 Series 2019 Front Windscreen Replacement
£647.82
Bristol
BMW 3 Series | BMW Front Windscreen Replacement
Audi A3 2017 Front Windscreen Replacement
£383.65
Almondsbury
Audi A3 | Audi Front Windscreen Replacement
Mitsubishi L200 Rear Driver Side Window Replacement
£261.90
Henbury
Mitsubishi L200 | Mitsubishi Rear Driver Side Window Replacement
Volvo XC70 2006 Front Windscreen Replacement
£375.95
Bishopston
Volvo S60 | Volvo Front Windscreen Replacement
Skoda Fabia 2005 Front Windscreen Replacement
£338.64
Greenhithe
Skoda Fabia | Skoda Front Windscreen Replacement
Ford Transit Custom 2015 Front Passenger Side Window Replacement
£230.51
Owlsmoor
Ford Transit Custom | Ford Front Passenger Side Window Replacement
Peugeot 3008 2012 Front Passenger Side Window Replacement
£266.36
Worthing
Peugeot 5008 | Peugeot Front Passenger Side Window Replacement
BMW X6 2020 Front Windscreen Replacement
£1205.67
Aldwick
BMW X6 | BMW Front Windscreen Replacement
Audi A3 2014 Front Windscreen Replacement
£324.02
Canterbury
Audi A3 | Audi Front Windscreen Replacement
Vauxhall Corsa 2007 Front Windscreen Replacement
£338.83
Folkestone
Vauxhall Corsa | Vauxhall Front Windscreen Replacement
Peugeot 107 2010 Front Driver Side Window Replacement
£232.98
Edmonton
Peugeot 107 | Peugeot Front Driver Side Window Replacement
Ford Transit Connect 2009 Front Windscreen Replacement
£272.01
Abingdon
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Maserati Gran Turismo 2020 Front Windscreen Replacement
£1332.68
Wembley
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Mini Mini Cooper 2012 Rear Window Replacement Review
"I contacted UK Car Glass as I needed a window replacement, it turned out to be a terrific job, done on time and to a high standard at a fair price."
Northcamp
Mini Mini Cooper | Mini Rear Window Replacement
Toyota Hi Ace 2003 Front Passenger Side Window Replacement Review
"Professional service from UK Car Glass."
Gaywood
Toyota Hi Ace | Toyota Front Passenger Side Window Replacement
Toyota Yaris 2005 Front Windscreen Replacement Review
"Would definitely recommend UK Car Glass and use their service again. Very polite, friendly and helpful. Thankyou !"
Rayleigh
Toyota Yaris | Toyota Front Windscreen Replacement
Vauxhall Movano 2004 Front Windscreen Replacement Review
"Quick Windscreen Replacement, very convenient"
Oxford
Vauxhall Movano | Vauxhall Front Windscreen Replacement
Vauxhall Astra 2013 Rear Passenger Side Window Replacement Review
"I would recommend UK Car Glass because of their fast, efficient and friendly service in car glass replacement."
Bolton
Vauxhall Astra | Vauxhall Rear Passenger Side Window Replacement
Renault Clio 2014 Front Windscreen Replacement Review
"Needed Front windscreen replacement, whilst on holiday. UK Car Glass sent they're technician who provided first class service, very knowledgeable."
Farnworth
Renault Clio | Renault Front Windscreen Replacement
Kia Rio  Front Windscreen Replacement Review
"Brilliant service for windscreen replacement !"
Lostock
Kia Rio | Kia Front Windscreen Replacement
BMW 3 Series 2019 Front Windscreen Replacement Review
"Huge crack on my windscreen and rang UK Car Glass via my insurance. explained the issue, they gave me advice to do a replacement, got my windscreen replaced with no issue . They’ve done a great job."
Bristol
BMW 3 Series | BMW Front Windscreen Replacement
Audi A3 2017 Front Windscreen Replacement Review
"Quick and easy to book the windscreen replacement in online"
Almondsbury
Audi A3 | Audi Front Windscreen Replacement
Mitsubishi L200 Rear Driver Side Window Replacement Review
"I booked the window replacement online and was treated politely and professionally."
Henbury
Mitsubishi L200 | Mitsubishi Rear Driver Side Window Replacement
Volvo XC70 2006 Front Windscreen Replacement Review
"I am so so thankful and grateful for the staff at UK Car Glass,."
Bishopston
Volvo S60 | Volvo Front Windscreen Replacement
Skoda Fabia 2005 Front Windscreen Replacement Review
"UK Car Glass are easy to deal with from booking the appointment right through to the fitting day."
Greenhithe
Skoda Fabia | Skoda Front Windscreen Replacement
Ford Transit Custom 2015 Front Passenger Side Window Replacement Review
"Excellent Service, my car insurance company and UK Car Glass made the process as simple, quick and cheap as possible."
Owlsmoor
Ford Transit Custom | Ford Front Passenger Side Window Replacement
Peugeot 3008 2012 Front Passenger Side Window Replacement Review
"I needed a windscreen replacement for my car and luckily UK Car Glass was professional, friendly and extremely competent to solve my problem in replacing the windscreen."
Worthing
Peugeot 5008 | Peugeot Front Passenger Side Window Replacement
BMW X6 2020 Front Windscreen Replacement Review
"Great service, good communication and neat work by UK Car Glass."
Aldwick
BMW X6 | BMW Front Windscreen Replacement
Audi A3 2014 Front Windscreen Replacement Review
"A good company who fitted into my situation, thank you UK Car Glass for the brilliant service."
Canterbury
Audi A3 | Audi Front Windscreen Replacement
Vauxhall Corsa 2007 Front Windscreen Replacement Review
"Friendly and knowledgeable staff, timely and organised - had a brand new windscreen the next day. Highly recommend"
Folkestone
Vauxhall Corsa | Vauxhall Front Windscreen Replacement
Peugeot 107 2010 Front Driver Side Window Replacement Review
"Exceptionally helpful and professional Side Window Replacement service by UK Car Glass."
Edmonton
Peugeot 107 | Peugeot Front Driver Side Window Replacement
Ford Transit Connect 2009 Front Windscreen Replacement Review
"Fast response while booking the Windscreen Replacement, good work carried out."
Abingdon
Ford Transit Connect | Ford Front Windscreen Replacement
Maserati Gran Turismo 2020 Front Windscreen Replacement Review
"From start to completion, the windscreen replacement service offered was exceptional,"
Wembley
Maserati Gran Turismo | Maserati Front Windscreen Replacement