Car Glass Replacement Services

Car Glass Replacement FAQ

Car Glass Replacement FAQ

How can I get in touch?

Windscreen troubles? Car glass concerns?

Our expert team is at your service!
📞 Give us a call directly at 0330 808 9357,
📱 Dive into a quick chat on WhatsApp! or
💬 Connect with us via our live chat.

We're dedicated to ensuring you get the support you desire, exactly how you want it!

Where can I get my car glass replaced?

Our mobile service is available all year round. We can travel to any location on the mainland or any area connected to the mainland by a bridge.

Please note that if it is raining, we must work in dry conditions, as we do not install new car glass in wet weather.

You can also bring your vehicle to one of our many workshops. Please be aware that some windscreens with ADAS can only be replaced at a workshop due to calibration requirements.

How do I select the correct car glass on the website?

When you initiate the step-by-step ordering process, you begin by filling out the glass type, car’s brand, model and year of manufacturing. It’s easy to choose the car window you need as you progress through the form.

As a safeguard, we will also conduct a parts check for your vehicle to ensure you receive the correct car glass for your model.

Can you replace my car glass in any weather?

Car glass has to be completely dry when being replaced. However, this does not mean all hope is lost if it’s raining. Most car glass replacements can happen if a covered area is available where the technician can perform the replacement.

How much time do you need for my car glass replacement?

We ask for a two-hour slot for your car glass replacement, although it usually doesn’t take us that long. Please fill in the form on the home page to select a date and time that suit you.

Our technicians will call you on the day of the replacement to confirm the time slot with you.

How can I replace the side window on my car?

Our Mobile service replacement includes ALL car glass! Our technicians will come to your location to replace the door glass you need.

Colour tone in car glass

How can I see if my car glass has a colour tone? Approximately 90% of all windscreens have a green colour tone. If your front windscreen has a colour tone, your side windows also have one.

Please do the following:

• 1. Roll down the side window halfway
• 2. Place a half-page of white paper behind the side window
• 3. Look for a colour tone through the side window where the paper is.

If you notice the paper is green or blue, you will also have the same tone of colour on your front and rear windscreen.

There are instances where the car windscreen and the other car glass are not identical in colour tone; this is when the rear windscreen and door glass are equipped with privacy glass. The colour tone of privacy glass can be dark green or moderately black.

Does UK Car Glass use original car glass in its replacements?

Our car glass comes from the same manufacturers who supply glass to the car factories. Therefore, our glass replacements meet all the original equipment (OE) requirements. The only difference to the glass we use is that it doesn’t bear the stamp of the car brand.

So with us, you get the same high-quality glass that you would at an authorised car repair shop. We can also install the original glass in your car; we just need 1-2 extra days to have it delivered from the dealership.

Is OEM car glass better than aftermarket glass?

Our supplier sets the quality of our windscreens. They manufacture and buy car glass from original equipment manufacturers (OEM). This means that the windscreens we use are often the same quality as OE windscreens; they just don’t have the car brand’s logo printed. For clarity purposes, we can install OE, OEM and OEE car glass to your vehicle.

Reach out to us in advance if you want original glass fitted to your car, as these are not selected as default.

How does payment work?

Your card will only be charged after the replacement. Until then, the funds are temporarily reserved, usually for up to six days, before they are automatically deducted. This process is only relevant if you book more than a week in advance.

How do cancellations work?

We offer a free-of-charge cancellation policy until the day before your appointment. If you choose to cancel last minute for any reason other than an error on our part, a £68 cancellation fee will be charged.

Do you provide a warranty?

We offer a two-year warranty on all car glass replacements. Just let us know if anything hasn’t gone the way you wanted with the car glass installation, and we’ll come out to repair or replace it as soon as possible.

What do you need from me on the replacement day?

We need just two things from you: a key (or access) to your car and a little space (1.5 m to both sides) around the vehicle , where our technician can do the glass replacement.