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Windscreen repair or replacement criteria
A £78 repair today can prevent a £299–£1,200 replacement tomorrow. Even small chips can spread rapidly due to temperature changes or road vibrations. If repairable, we'll always recommend repair over replacement.
Damage over 10mm in the driver's view results in an automatic MOT failure, even if the windscreen appears fine otherwise.
Remember that a windscreen repair is an emergency solution that can help prolong the replacement down the line. A windscreen chip or crack usually takes 15-20 minutes to repair. But it is not guaranteed that the crack will not occur or expand once again at a later point.
The windscreen repair process requires the technician to be extremely careful to obtain the best result. In most cases, you will only notice a chip repair if you look for it. However, a shade or matte stain can be visible after a repair, mainly because other materials, such as resin and a pit-filler, are injected into the glass. These plastic substances are not as blank in their property as windscreen glass.