Windscreen. Rear. Side. One transparent price.

Yes. The quoted price includes the glass, installation, calibration (if required), and disposal of the old glass.

The only times an additional payment is ever requested are if there's a pricing error on our website, or if the glass we source for your vehicle is genuinely different from what was selected during booking. In either case, we'll contact you with the updated price — you can accept it or cancel for a full refund, no fees attached.

Your card is authorised when you book — meaning the funds are reserved, not yet charged. The actual charge is taken once the technician completes the work, typically within 1–3 days.

If your appointment is more than a week in advance, the payment is taken before the work to keep the authorisation valid (your bank's authorisation hold expires after 7 days). You're refunded if anything changes.

We accept all major debit and credit cards through Stripe. We do not see or store your full card number.

You can cancel any time before the glass is fitted. Cancellations made more than one working day before your appointment are free of charge.

Later cancellations (including the evening before, overnight, or on the day of the appointment) carry a £60 late cancellation fee. This covers the technician's time and any restocking charge from the supplier — by the evening before, the technician has typically already collected the glass.

This is the standard policy for OEE / aftermarket glass. OE (manufacturer-branded) glass is non-refundable once the supplier order is placed; this is acknowledged separately at the time of booking.

Yes — we offer a 2-year workmanship warranty on every car glass replacement.

If anything is not right with the installation, contact us first and we'll arrange to come out to inspect, repair, or replace as needed. Engaging another company before contacting us may invalidate the warranty.

Full warranty terms — including what is and isn't covered — are set out in our Terms and Conditions.

UK Car Glass operates as a service facilitator. We take customer bookings, source the correct glass for your vehicle, and arrange the work through our nationwide network of independent vetted technicians and workshops across the UK.

The technician who attends your appointment is an independent contractor working on our behalf, not a UK Car Glass employee. We hold the customer relationship and remain responsible for the standard of service you receive — from the quote, through the parts check, to the warranty after the work is complete.

This model is what allows us to offer transparent online pricing, mobile service across roughly 90% of the UK, and consistent service standards without operating our own fleet of vans in every postcode.