Ford Tourneo Custom rear window replacement — booked online.

What to expect during your Ford Tourneo Custom rear window replacement

Booking a rear window replacement through UK Car Glass is straightforward and takes just a few minutes online.

1. 1

   Answer our quick quiz about your vehicle (make, model, year, and key features) to identify your exact variant.

2. 2

   Receive an instant quote based on your glass specification — no hidden costs.

3. 3

   Choose a fitting time that suits you; mobile fitting at your address is the default, or workshop if you prefer.

4. 4

   Your matched technician arrives with the replacement glass, removes the shattered original, and fits the new window.

5. 5

   Shard cleanup is part of the job, though small fragments can lodge in places fitters can't reach on the day — a professional valet afterwards ensures a thorough interior clean.

6. 6

   We provide a two-year warranty covering workmanship and glass quality.

Your replacement glass matches your factory specification and is UK-approved for the road.

What features does your Tourneo Custom have?

Tap a feature to see what it is, how to spot it on your car, and how it affects glass replacement. We confirm the exact match for your vehicle when you book.

• Heated Rear Windscreen2

  2018–2026

  Heated rear windscreen with integrated wires clears mist and ice when you switch on the demister.

  What it means

  A heated rear windscreen contains fine heating wires embedded within the glass. When you activate the rear demister, an electrical current passes through these wires, warming the glass and melting ice or condensation. This feature is particularly useful in cold or damp weather, improving rear visibility quickly. The heating grid is integral to the glass and connected to your vehicle's electrical circuit via connectors at the base of the windscreen.

  How to tell

  Look at the rear windscreen from inside the vehicle — you will see a fine grid of horizontal lines across the glass, typically bronze or copper in colour. On the dashboard or steering wheel stalk, there will be a dedicated rear-demist button, usually marked with a windscreen symbol and heating lines. If in doubt, ask your vehicle's service centre or consult your handbook.

  Replacement impact

  Replacement rear windscreens with heated grids are widely available as original-equipment aftermarket or dealership parts. The new glass must include the factory heating grid and electrical connectors intact. The technician will reconnect the heating circuit to your vehicle's rear-demist switch. Heated rear windscreens are bonded glass, so adhesive cure time applies; drive-away time will be confirmed by the fitter on the day.

• Acoustic (Noise reduction)1

  2018–2026

  Acoustic glass reduces cabin noise for a quieter, more comfortable ride.

  What it means

  Acoustic windscreen glass is laminated with a special acoustic interlayer that absorbs and dampens sound vibrations. It reduces exterior noise—from traffic, wind, and road surface—before it enters the passenger compartment. This makes the cabin noticeably quieter and creates a more peaceful driving experience. It's a comfort feature, not a safety one; standard laminated windscreens already meet impact safety requirements.

  How to tell

  Check your windscreen for an ear symbol, the word 'Acoustic', a capital 'A', or the term 'SoundScreen' printed in one of the four corners. These markings indicate acoustic-grade glass. You can also ask your vehicle's dealership or service centre whether your model came fitted with acoustic glass—it's often a factory option on comfort or premium trims.

  Replacement impact

  Acoustic glass is always laminated and bonds to the frame like any standard windscreen, so replacement follows the normal bonded-glass procedure. No specialist calibration is required. The replacement technician will fit it using standard adhesive and sealant. Cure time and drive-away restrictions are identical to standard laminated windscreens. Acoustic glass is widely available as an aftermarket OE-equivalent option.

• Green1

  2018–2026

  Green tint reduces glare and improves visual comfort by filtering certain light wavelengths.

  What it means

  Green tint is a light-filtering coating applied to the glass during manufacture. It absorbs and reduces transmission of certain wavelengths of light, primarily to cut glare from sunlight and reflections. The tint is subtle — often barely visible to the naked eye — but measurably improves visual comfort during prolonged driving, particularly in bright conditions. It's a factory specification chosen by the vehicle manufacturer to balance daylight comfort with interior visibility and aesthetic consistency across all glass in the vehicle.

  How to tell

  The easiest way to check is to roll your side window halfway down and hold a piece of white paper behind it. Look carefully for a tint cast — green tint will appear as a subtle green hue compared to clear glass. Your windscreen will have the same tint as your side windows. You can also ask your vehicle's dealership or service centre — they'll have the original specification on file.

  Replacement impact

  Green-tinted replacement glass must match the original tint specification to maintain visual consistency across all windows and preserve the vehicle's interior aesthetics. Aftermarket OE-equivalent (OEE) green-tinted glass is widely available, though some vehicles may require original equipment (OEM) dealership glass if the tint specification is proprietary. Tint does not affect calibration, cure time, or installation procedure — it's a cosmetic and functional specification only.

• Grey Privacy1

  2018–2026

  Dark grey tint on rear windows provides privacy and reduces interior heat and glare.

  What it means

  Dark grey tint, formally known as privacy glass, is a factory-applied tint created through a deep-dipping process during glass manufacture. The pigment is infused into the inner surface of the glass, darkening the rear windows (and sometimes rear doors) significantly more than the front. This reduces heat transmission, minimises glare, and obscures the interior from outside view. It's standard on the rear half of many modern vehicles.

  How to tell

  Compare the rear side windows and rear window (backlight) to the front side windows — the rear glass will be noticeably darker. Check your vehicle documents or ask your dealership service centre if you're unsure whether your car left the factory with privacy glass.

  Replacement impact

  Dark grey tinted glass must be sourced from the Original Equipment Equivalent (OEE) or dealership to ensure colour and transmission match your vehicle's existing rear glass. The tint is integral to the glass itself, not a surface coating, so aftermarket non-tinted glass will look visibly mismatched. Replacement does not require any calibration and follows standard bonded-glass cure times for rear windows.

• Solar Control1

  2018–2026

  Solar control glass absorbs infrared rays to reduce heat and improve cabin comfort.

  What it means

  Solar control is a coating applied to the windscreen that absorbs the sun's infrared radiation rather than allowing it to pass through into the cabin. This reduces solar heat gain, helping to keep the interior cooler and more comfortable, particularly in warm weather or direct sunlight. The coating is transparent to visible light, so it doesn't darken the windscreen or affect visibility. It's a passive thermal management feature that works continuously whenever the sun is shining on the glass.

  How to tell

  Check your vehicle's specification sheet or contact your dealership service centre to confirm whether solar control glass is fitted. Some manufacturers list it as 'solar control windscreen', 'heat-reflective glass', or 'thermal management glass'. It's a factory-fitted feature and won't be visibly obvious from outside the car — the coating is integral to the glass itself.

  Replacement impact

  Solar control glass is a factory-fitted specification. When replacing the windscreen, a solar control variant must be sourced to match the original. This is a standard glass type with no special fitting implications or calibration requirements. Cure and drive-away times follow normal windscreen bonding procedures. Confirm with your fitter that the replacement glass includes solar control to maintain the original thermal performance.

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