George L.
Verified on Trustpilot16 Jun 2022
Alfa Romeo GT
Great work fast and quality!
Great work fast and quality!! Many ghanks.
Mobile windscreen replacement across Richmond — fitted at your home, work, or our partner workshops.
No card required · Free to quote
On average we receive around 41 customer requests per year from the TW-postcode area covering Richmond — including drivers of the makes below.
Richmond sits on London's south-western fringe, well connected to central London via the District Line and regular rail services. Most of the area's windscreen replacements come from drivers commuting into Westminster—around two-thirds of our local customer base—with a typical journey of roughly 13 miles taking just over half an hour. The TW postcode spans 20 distinct districts, from Kew and Twickenham through to Shepperton, each with its own traffic patterns and kerb-side conditions that affect glass damage rates.
The vehicle mix in Richmond reflects a affluent, diverse suburb: Ford leads by volume, but Mercedes, Volkswagen, BMW and Audi all feature prominently in our records. This blend of family cars and premium marques means our coordinated network of vetted fitters handles everything from straightforward replacements to more complex calibration work. When your windscreen needs attention, book through UK Car Glass and we'll match you with a specialist in your area, backed by a two-year workmanship warranty.
Reviews below are recent UK customer feedback. Across the whole of UK Car Glass, 4.82/5 from 1,500 Trustpilot reviews.
We've serviced windscreen replacements across 20 postcode districts in the TW-postcode area covering Richmond.
The questions customers ask us most often.
You don't need to know. Our online widget asks a few quick questions — make, model, year, and a couple of feature details — to narrow the variant down. Once booked, our parts check team verifies the exact specification against your VIN before the job is dispatched.
Almost always, yes, where a forward-facing camera is fitted. The technicians in our network include ADAS-calibration-certified specialists — we confirm whether your job needs a workshop or can complete on your driveway when we book.
Your replacement glass matches your original factory specification — same size, features and trim fitment as the glass the car left the factory with. It's UK-approved for the road and typically supplied by tier-1 manufacturers like Pilkington, Saint-Gobain, and AGC.
OEM-branded glass (with the vehicle-maker logo) is available on request at a higher price.
Most windscreen replacements happen at your chosen location — home, office, or car park. Some jobs are better suited to a workshop — for example, windscreens with ADAS cameras needing static calibration, or where access to power, shelter, or controlled conditions makes the work safer indoors. We let you know when we confirm your booking.
Most windscreen replacements take 45–90 minutes of the technician's time. ADAS calibration extends the technician's time on the job, but cure time runs in parallel — so it doesn't usually delay when you can drive. Your technician will confirm exact timings on the day.
Most UK comprehensive policies include glass cover, typically with an excess of £75–£100. If your insurer is on our approved list, the specialist you're matched with bills them directly and you just pay the excess.
Otherwise you can pay UK Car Glass directly and claim back from your insurer — our all-inclusive price is often lower than the excess anyway, so paying direct can work out cheaper.
Two years on workmanship defects — water leaks, wind noise, bonding failures — from the date of replacement. If the specialist's work isn't right, we arrange to put it right under the warranty process.