Ben W.
Verified on Trustpilot11 Jun 2026
Misleading pricing practice
I submitted the details of my vehicle including license plate (from which they can get the VIN) and was given a quote for a replacement windscreen with calibration and home installation. It was a good price compared to competitors and the technician would have been able to repair at home. I accepted the quote and made payment for £889.11, and waited for the confirmation of date and time of installment. 18 hours later I received a call saying that a technician would be able to come out tomorrow to install, however the price quoted was incorrect and in fact it would be £200 more expensive as they got the windscreen part number wrong. Very annoying and potentially misleading pricing practice. I told them to recredit my card and that I would look elsewhere