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Windscreen Repair or Replacement: Know the difference

Written by Oliver

Last updated: 15 October 2025
Originally published: 15 April 2022

Allow us to guide you in understanding the specific windscreen situation you’re dealing with.

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Spiderweb stone chip crack on windscreen

As you drive along, immersed in your daily commute, the sudden, unmistakable sound of a stone striking your car’s windscreen leaves you shocked – a moment instantly filling any car owner with apprehension.

Does this sound familiar? It’s likely why you’re here, seeking answers to your situation.

You pull over and examine your windscreen, discovering a small chip. You understand that if left unattended, it could gradually develop into cracks that spread further across the glass.

In this situation, you face uncertainty – how can you determine whether the damage is suitable for repair with resin or if a complete windscreen replacement is necessary?

It’s a common dilemma many car owners encounter when confronted with windscreen damage.

Our blog post provides clarity and guidance. We will explore the factors determining whether a repair is feasible or a complete windscreen replacement becomes imperative.

Let’s begin by understanding the windscreen’s construction and the reasons certain damages call for specific solutions.

WINDSCREEN REPAIR ASSESSMENT

Your Windscreen: Three Layers

The windscreen consists of three layers: two sheets of regular glass with an inner layer of plastic known as Polyvinyl Butyral (PVB) consolidated between the two pieces under high pressure.

This lamination layer serves a crucial safety function by holding the broken outer panes of glass together in the event of an accident, protecting the car’s occupants by preventing dangerous glass shards from dispersing into the cabin.

Typically, the damage doesn’t penetrate through all three layers when a stone or debris strikes the windscreen, unlike the picture below.

This design significantly simplifies the process of making minor repairs, ensuring the structural integrity of the windscreen while addressing the damage effectively.

Windscreen glass, a cross section showcasing the lamination in the middle.
Impact damage on a windscreen where all three glass layers has been penetrated.

Assess the windscreen damage

Fortunately, most minor chips and cracks are repairable without needing to replace the entire windscreen.

When assessing the damage, it’s important to consider four factors:

  • Type
  • Size
  • Depth
  • Location

Type

There are many different types of cracks, depending on what caused the damage and the speed at which it hit.

Some are fixable,  others not.

Bullseye

This circular crack has a clean centre break and usually happens when a round object (e.g., stone) hits the windscreen.

If caught in time, it is easy to fix bullseye cracks, and it typically doesn’t require a complete windscreen replacement.

Half Moon

This crack is half a bullseye, often has a dull edge, and is easily repairable.

Edge Crack

Edge cracks are the most common. They start close to the edge of a windscreen and tend to move inward over time.

The windscreen will need replacement if the damage is flush with the frame or longer than a few inches.

Floater Crack

Floater cracks tend to occur in the middle of the windscreen and often obstruct the driver’s view.

The crack lines spread quickly and usually requires total windscreen replacement.

Star Break

Star breaks start with an impact hole with one or two small cracks leading outward. These cracks tend to grow and spread.

It is easily repairable, while the star is small and debris-free.

Combo Break

Combination breaks are mostly the result of serious damage, such as an accident or severe impact to the windscreen (e.g., falling rocks and branches).

Due to the sheer of number chips and cracks, replacing the windscreen is the more affordable option.

Size

Most auto glass repair technicians will be able to repair chips up to 25mm (approximately the size of a £1 coin), and cracks up to 75mm (7.5cm) long.

Depth

If the chip or crack has gone through all three layers of glass, it likely is unfixable. Even if it is just a small hole, it will be an area of weakness that undermines the strength of the entire windscreen.

Location

Chips and cracks in the driver’s line of sight require a complete windscreen replacement.

No matter how good the repair job is, there may still be some mistiness, discolouration, or unevenness which can distract the driver.

It will also result in MOT failure – something you certainly don’t need.

Damage near the windscreen’s edge (where it meets the metal frame) is also an essential consideration.

Even a minor crack in this position will weaken the integrity of the windscreen and compromise your safety.

This is because part of the crack or chip may be out of sight beneath the frame and impossible to repair safely.

Anything closer than 7cm to the edge will require a windscreen replacement.

windscreen rain sensor closeup

REQUEST A WINDSCREEN QUOTE

Can the windscreen repair or replacement wait?

 

A cracked or chipped windscreen can result in an instant MOT failure — in fact, nearly 1 in 10 vehicles fail their MOT due to visibility defects.

The outcome depends mainly on the position and extent of the damage.

There are many reasons why you should repair windscreen chips and cracks as soon as possible. Cracks lengthen quicker than you think.

One day you have a tiny chip, and next, there’s a long crack along your windscreen. It could mean the difference between an affordable chip repair and an expensive glass replacement.

In addition, dust and moisture settle in the nooks and crannies of a crack over time and cause further damage.

Finally, and most importantly, a chipped or cracked windscreen is a safety concern. Even tiny imperfections compromise the integrity of the glass.

The Two Critical MOT Zones

For MOT purposes, it’s important to distinguish between the different zones of the windscreen.

Zone A (Driver’s Direct View): This is a 290mm-wide area centred on your steering wheel — essentially your direct line of sight while driving.

Any damage larger than 10mm in this zone will result in an MOT failure.

While some minor chips under 10mm may pass, it’s best to address any damage in this critical area immediately.

Zone B (Rest of the Windscreen): This covers the remainder of the windscreen outside the driver’s direct view.

Damage up to 40mm may be acceptable, but anything larger will require a complete windscreen replacement to pass your MOT.

Remember: even if damage falls within these limits, it can still compromise your safety and should be repaired as soon as possible.

 

Driving With a Cracked Windscreen: The Legal Reality

Driving with a cracked or damaged windscreen isn’t just unsafe — it’s a breach of your legal duty to keep your vehicle roadworthy.

Under the Road Traffic Act 1988 and Regulation 30 of the Road Vehicles (Construction and Use) Regulations 1986, you’re required to maintain all vehicle glass in roadworthy condition.

Penalties for non-compliance include:

– Fines of up to £2,500
– 3 penalty points on your driving licence
– Potential driving disqualification in serious or repeated cases

Even if the damage “doesn’t affect your view,” police can issue an on-the-spot fine. And if your car fails its MOT on windscreen damage, it’s legally unfit for road use until the defect is repaired or replaced.

The bottom line: That small chip isn’t just annoying — it’s illegal the moment it exceeds MOT limits.

Every day you delay is another opportunity for a £2,500 fine.

Don’t Make These Common Windscreen Mistakes

Over the years, we’ve seen drivers make the same preventable errors that turn minor damage into major expenses.

Here are the most common pitfalls to avoid:

Pouring boiling water on frozen glass

That kettle of hot water seems like a quick solution on a frosty morning, but the sudden temperature shock can create instant cracks.

Use lukewarm water or de-icer spray instead, and let your car’s heater do the rest.

Delaying repairs on small chips

“I’ll sort it next week” often becomes “Why is there a crack across my entire windscreen?”
Road vibrations, temperature changes, and moisture can turn a repairable chip into a full replacement within days.
If it’s smaller than a £1 coin and away from the edges, book a repair immediately.

Using DIY kits on damage in your line of sight

High-street repair kits can work well on minor chips in low-priority areas, but if the damage is directly in front of you (Zone A), professional repair or replacement is essential.

Even perfectly applied resin can leave slight distortion that will fail your MOT.

Assuming you’re fine if you “can still see clearly”

Your ability to see through the windscreen isn’t the legal test. MOT limits are strict:

10mm in Zone A or 40mm in Zone B means your car is unroadworthy, whether you think it affects your vision or not.

Not checking your insurance excess first

Many drivers automatically claim through insurance without checking the numbers.

With excess typically around £75–£100 and potential premium increases at renewal, paying privately for a straightforward replacement can actually cost less in the long run.

The key takeaway? Address windscreen damage as soon as you notice it.

The longer you wait, the more expensive and complicated it becomes.

Know the difference between repair and replacement of a damaged windscreen.

Windscreen Repair vs Replacement: What You Need to Know

Once you’ve assessed the damage, the next question is straightforward: repair or replace?

Here’s how they compare:

Cost & Time: The Key Differences

  • Repair: £78 fixed price, typically 15–20 minutes for a simple chip
  • Replacement: £299–£1,200 depending on your vehicle, takes 60–90 minutes plus 30–90 minutes minimum drive-away time
  • Act fast: Delays turn repairable chips into expensive replacements

Quality Standards Matter

All repairs and replacements should be carried out to BS AU 242b:2022 standards by IMI-certified technicians using OEE-certified windscreens.

Professional repairs meeting this standard are:

  • Safe and long-lasting
  • MOT-compliant when done correctly
  • Typically barely noticeable once complete

Important limitation: If you’ve had more than eight chip repairs on the same windscreen, it’s time for a full replacement.

Why Your Windscreen Is Safety-Critical

Your windscreen does far more than keep the wind out:

  • Structural integrity: Provides up to 30% of your car’s structural strength, especially during frontal collisions and rollovers
  • Airbag deployment: Acts as a backstop for passenger airbags — a weak or incorrectly fitted windscreen can detach during deployment, causing the airbag to inflate over the dashboard instead of protecting occupants
  • Chassis rigidity: Keeps your cabin rigid under impact

An incorrectly fitted windscreen, or one with too many poor-quality repair jobs, compromises all of these safety functions.

ADAS-Equipped Vehicles (2024 MOT Requirement)

If your car has windscreen-mounted cameras or sensors:

  • MOT requirement: Proper ADAS calibration is now mandatory to pass your MOT (introduced 2024)
  • Precision matters: Even a millimetre of misalignment can cause safety systems to malfunction
  • Always confirm: Check that ADAS calibration is included when booking your replacement

BOOK YOUR WINDSCREEN REPLACEMENT

Oliver

Oliver

Oliver, our astute business developer, is the mastermind behind the success of UK Car Glass. His visionary approach and strategic acumen have sculpted the brand's prominence within the UK and have been pivotal in its expansion to other countries. With an innate ability to identify opportunities and craft innovative solutions, Oliver's leadership has been instrumental in establishing UK Car Glass as a renowned name in the industry. His commitment to excellence and growth is reflected in every facet of the business, ensuring that the brand continues to set benchmarks on an international scale.

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